Support Center
Internal documentation, platform guides, and quick-link resources for the event planning team.
Onboarding guide for new team members — setup, navigation, and first steps.
How to capture leads, move them through stages, and book consultations.
Creating, sending, and tracking proposals and signed contracts.
Using the canvas, layers, and AI rendering for event concepts.
How do I add a new lead?
Use the Lead Capture page or add directly from Lead Management. Leads flow into the pipeline automatically.
How are commissions tracked?
Commissions are created automatically when a referred purchase or synced booking is paid. View them in Commission Payouts.
How does the A Unique Events sync work?
Bookings and products sync via secure webhooks using your CROSS_APP_API_KEY. Manage status in Integration Settings.
Where do clients view their events?
Clients sign in and visit the Client Hub to see their events, proposals, contracts, and documents.
